Customer Service
Complaint handling, tone and follow-up standards.
Mullingar, Leinster · IRELAND
Training workshops built around your team's routines
Half-day formats with handouts your staff can use immediately.
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Our services
Communication, customer service and supervisor workshops delivered in Mullingar and online.
Internal Communication
Meetings, feedback and handovers that save time.
Supervisor Skills
Priorities, delegation and short performance chats.
Why Tolet Smezz Training
We work with closeness, clarity and focus on what matters for your business.
Human supportInitial conversation with no obligation to understand your context.
Practical deliverablesOutputs designed for immediate use in operations.
TransparencyScope, timelines and fees agreed in writing before starting.
GDPRWe process personal data in line with the General Data Protection Regulation.
Frequently asked questions
Clear answers before your first contact.
Are sessions in person or online?
We offer a hybrid model: in-person meetings in the city listed and online video sessions. Format is agreed at the first conversation.
Do I need to be a registered company?
We work with incorporated businesses and also with sole traders on specific programmes. Contact us to assess your case.
How does the first conversation work?
Fill in the form or call. We reply during business hours to understand your needs — no obligation to buy.
What payment methods do you accept?
Bank transfer and credit card up to 6 instalments on closed programmes. Details sent after the proposal.
Do you issue invoices?
Yes. We issue VAT invoices in line with applicable Irish regulations after service confirmation.
How do you handle my data (GDPR)?
See our Privacy Policy. We use your data only to respond to contact requests and deliver contracted services.
Contact us
We reply during business hours (Mon–Fri, 9:00–18:00).
Phone: +353 44 934 6610
Email: [email protected]
Address: 4 Oliver Plunkett Street, Mullingar — N91 K2F7
Company No.: CRO 729554